Originally Released. Access to Standard. Latest Version. Year Released. Enhanced Telecom Operations Map. Business Process Framework. no logo. eTOM. The enhanced Telecom Operations MapTM is an ongoing TM Forum initiative to deliver a. business process model or framework for use by service providers. ETOM stands for Enhanced Telecom Operations Map. The Enhanced Telecom Operations Map is an ongoing initiative developed by the TM Forum to deliver a.

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The Business Process Framework is an operating model framework for telecom service providers in the telecommunications industry. This site uses cookies and other tracking technologies to assist with access to members only content, analyze your use of our products and services, assist with our promotional and marketing efforts.

Business Process Framework (eTOM) – TM Forum

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ZTE Corporation — Mapping a scalable smart-city solution. Retrieved from ” https: The map also indicates the interaction between processes.


In other projects Wikimedia Commons. These levels form a hierarchy, with each level encapsulating a group of processes at the next level of detail.

eTOM – Assurance Overview

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At the conceptual level, the framework has three major areas, reflecting major focuses within typical enterprises:.

From Wikipedia, enhancsd free encyclopedia. The graphic representation of a Business Process Framework eTOM model consists of rows and columns, the intersections of which denote specific business processes.

Background to eTOM

Commons category link is on Wikidata. Expand your Frameworx foundation: Views Read Edit Opetations history. The initial goal was to facilitate the creation of ‘interoperable network management products’. The goal of TOM was the creation of an industry-owned framework of business processes, including the definition of a common enterprise-independent terminology for service management.

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Enjanced access the knowledge and guidance that has helped hundreds of companies reduce cost, risk and time-to-market. JanuaryDubai. Conformance Certification Engage TM Forum to independently verify and certify telecok well your business processes and information models align with the industry standards found in Frameworx.


Business Process Framework eTOM processes fall into three major process areas, [3] as shown in the diagram:. Digital Transformation Middle East Not sure if your company is a member?

Check here to find out. Reliance Communications — Agility enables self-service, satisfaction and savings. Digital transformation opens new markets. It is a hierarchical catalog of the key business processes required to run a service-focused business.

In this eyom the Business Process Framework map covers the whole value chain. Get Involved Join the Frameworx Community discussion. This page was last edited on 11 Decemberat It is a comprehensive, industry-agreed, multi-layered view of the key business processes required to run an efficient, effective and agile digital enterprise. Standards Telecommunications systems IT service management.